Please let us know if your arrangements change - we are spending a high proportion of our time trying to phone parents when a child is not at school for collection. If a child is on our pick-up list and we have had no instruction from parents to the contrary, then we have set procedures to go through. So please keep us informed if there is a change of plan.
If you tend to use emails to advise us of changes to bookings, this is generally fine if you are letting us know with plenty notice. We reply to the email confirming your request, so please make sure you receive an answer from us. If you don't get an answer, please call to make sure we get the correct information.
May we remind you again that if you wish to make a change or cancellation to a booking for that day, then it is best to phone the Centre on 01334 474140 and speak to a member of staff to ensure that the information is received at our end. As the Centre is busy throughout the day with groups, sports, meetings and classes we are not always able to check our emails prior to the children's school collections. So please call us if you are making a last minute change.
Dates for your Diary
The next In-service day is on Friday 16th November when we will also be open for the full day, so please let us know if you require any places.
Following the In-Service day, the next time the schools close is for the Christmas holidays. The schools finish on Friday 21st December. We collect children at lunch time on that day and will be open until 6.00pm as normal – then we are off for the holidays, returning on Monday 7th January when the schools go back.
Any old DVDs?
If you have any DVDs you no longer use, can you hand them in to the Club? The children very rarely watch television or DVDs – but they can come in handy after a busy day outdoors during the holidays, when they all come back to the Centre and just want to ‘chill out’ for a little while. We would appreciate any DVDs suitable for their age group.
We would rather that the youngsters did not use their mobile phones while they are at the Club. Just in case they get misplaced or lost we ask that they are left in the Centre office for safe keeping. As you will be aware, some of the phones are very expensive - we would appreciate your support on this.
Parents - Can You Spare an Hour
We are looking for some parents to join us at the Centre for a coffee - does that sound too good to be true? The views, feedback and suggestions of parents are vital to the forward planning of the club. Whether it is over a lunch time, or early evening, please let Diane know if you can help.
Chid Protection - It's Everyone's Job
We would like all parents and carers to be assured that our staff team is fully trained in Child Protection and is vigilant at all times in the safety of the children in our care. Should any child protection issue be suspected, we have strict inter-agency guidelines to follow to ensure that our concerns are noted, with a referral to Social Work only if it was felt necessary. We trust you will all see these procedures as reassuring as we are acting in the best interests of the children—if you have any queries please do not hesitate to discuss them with Ann, who is our designated Child Protection Officer.
Inspection Report - www.careinspectorate.com
The report is available online on the Care Inspectorate website - we have received many positive comments - please have a look. If you wish a paper copy of the report we will be happy to arrange that for you. Thank you to all the parents who took the time to complete questionnaires from the Care Commission prior to the inspection. We appreciate your support.
Payment of Fees/Chidcare Discounts
f you are eligible for a Premier or Super Fifestyle Card, this would give you 15% off your childcare costs, so it is worth looking into. Just bring your card in to the office so we can register your details.
Many employers now offer childcare vouchers - these are also a great benefit and well worth considering. Have a chat with Dianne if you need any further information on this.
If you would like to pay weekly, monthly, by standing order, internet payment, childcare vouchers, or any other method of payment, we are flexible, and will try to accommodate parents in whichever way they wish to pay. Just drop in to the office to see Diane or Cath and we can discuss that further with you.
If you do not yet use childcare vouchers, it is worth checking to see if your employers can provide these. If you sign up to the scheme you can make considerable savings. If your employer is not registered, why not ask for them to look into it?